Home About us

Feedback questionnaire

Feedback questionnaire

Share:

Posted: 15.12.2025

Updated: 18.12.2025

Give feedback on the Support Hotline for Victims of Crime (116006)

We invite you to give feedback on our services by filling out a short customer feedback form. Your opinion helps us improve the support we provide. We are grateful for every response.

How is feedback used?

Feedback is used to monitor the quality of our work and improve the services provided by the 116006 helpline, ensuring that they meet customer needs as effectively as possible. It helps us identify training needs for our counselors and provides guidance for improving our website and other resources.

Feedback also provides professional satisfaction and motivation for our counselors.

For which service would you like to provide feedback?

Please evaluate the support received by responding to the following statements

1 - Strongly disagree

2 - Somewhat disagree

3 - Neutral

4 - Somewhat agree

5 - Strongly agree

I was provided with the necessary information

My situation was taken seriously

I felt heard and accepted

The support received helped me cope with the situation

To what extent would you recommend the 116006 Victim Support Helpline service to someone in a similar situation?

Definitely would not recommend

Definitely recommend

You may explain your feedback if you wish. You may also indicate the date and time your feedback pertains to. We invite you to share ideas on how we can improve our service.

Please do not include sensitive information or personal data. A character limit applies.